Central of Electronic Processes - CPE1G: the technological modernization of the Court of Justice of the State of Rondônia in favor of the citizen and access to Justice.
CPE1G; Technology; Modernization; Access to justice; Jurisdictional Installment.
This paper aims to present the Electronic Process Center – EPC -, its installation, operation and working methodology. The EPC intends to comply with the model that Brazilian Courts of Justice, in order to readjust their institutional policies, combined with new dialects, have promoted to include technology and innovation in their systems, for the management of both projects and people. The main objective of the EPC is to streamline and improve jurisdictional activities, in order to enable a larger number of processes worked per user, compared to the traditional registry, strengthened by the concentration and uniformity of work methods. In that sense, the future vision strategic plan involved management variables, implementation process, systemic and methodological approach readjustment. The purpose of this paper is to analyze the application of the methodological technique of EPC, through mixed, bibliographic and documentary research, in three moments: a) historical research on the creation of the EPC; b) field research in the form of open and closed questionnaires, interviews in areas of interest (OAB, jurisdictional, EPC collaborator) going from the major premise to the minor premise that is the effectiveness of technology adapted to reality, as well as the access to Justice and citizenship; c) completion, of indicative and suggestive character, with the application of inductive method, and implementation of the project and presentation of the EPC study with the descriptive management report. We conclude that EPC is an innovative management project, and to work properly, must be taken into account: social responsibility for access to Justice; assistance to those under it’s jurisdiction, as established in the right to transparent information and dialogical communication; humanized work space as a prerogative for the quality of judicial service; the performance of many actors, in this case, the harmonic performance of the EPC team with each order and before the institution (TJRO) and society.