DIGITAL PLATFORM WORK IN THE WESTERN AMAZON: THE IMPACTS OF THE LACK OF REGULATION ON THE WORKING CONDITIONS OF DRIVERS AND DELIVERY WORKERS IN RONDÔNIA AND ACRE
Platform Work. Uberization. Western Amazon. Social Security. Human Rights.
This research addresses the relationship between work on digital platforms and the labor conditions of drivers and delivery workers in the Western Amazon, with an emphasis on the states of Rondônia and Acre. It is based on the problem that the absence of a specific and protective regulatory framework negatively impacts the social protection and dignity of these workers, who are unilaterally classified as independent contractors by platform companies. The main objective is to critically analyze the impacts of this deregulation on working conditions in the region, in light of constitutional principles and human rights. The justification is based on the need to understand the regional particularities of precarization, such as low hourly income and high informality, and the urgency of ensuring the sustainability of the Social Security system. Methodologically, this is an applied research with a qualitative approach, developed through bibliographic review, documentary analysis, and empirical research using a questionnaire. As a result, it is found that flexibility is valued but accompanied by exhausting working hours, risks of violence, and a social security deficit. As a technical product, a training course project and an informative booklet are proposed, aiming to raise workers’ awareness of their rights and the importance of integration into Social Security.